Contact information

Before you contact us about your order

Many inquiries about receiving a package or locating a tracking number are resolved by the natural processing timeline. Orders generally require 2-5 days to process after they are placed. If your question falls into this category, checking that this window has fully passed is the first step before reaching out.

If you need to switch an item

For requests involving an item change, the process begins by sharing your order number or sending a direct message with the details. This allows us to identify your purchase and address the switch efficiently.

Email address

support@beltmenty.com